NORDSTROM AND TRUNK CLUB TO INTEGRATE FULFILLMENT OPERATIONS

by Brian Lipton

Trunk Club
Nordstrom and Trunk Club today announced plans to close the Trunk Club fulfillment center located on Goose Island in Chicago, Illinois by August, 2017 in order to integrate its operations into the Nordstrom network of fulfillment and distribution centers, located across the United States. The Seattle-based retailer bought Trunk Club in 2014.

“As Trunk Club has grown significantly over the past several years, we’re continuing to find opportunities to support that growth while also giving our customers the best experience possible,” said Brian Spaly, CEO of Trunk Club. “While our space at Goose Island has served us well, we realize we’re going to outgrow it soon. We decided this was the right time to integrate Trunk Club orders into the Nordstrom fulfillment network, which will allow us to share more of their inventory and better serve our customers with a wider mix of merchandise.”

The Goose Island closure will impact about 250 full- and part-time employees. Nordstrom will work to help employees interested in staying with the company find roles at the Trunk Club Chicago clubhouse or at nearby Nordstrom and Nordstrom Rack stores. At the moment, Nordstrom has three fulfillment centers, located in Elizabethtown, Pennsylvania, San Bernardino, California, and Cedar Rapids, Iowa.

“It will take us some time to transition our operations and ensure we’re taking care of impacted employees, so we wanted to let our people know as soon as we could,” said Spaly. “We still have a lot of customers to serve here, and we’ll be working with each of our employees over the coming months to share more details about our staffing changes and to discuss their individual opportunities.”


Editor’s Note: Trunk Club is receiving the 2016 MR Award for Online Retail Excellence, and will be honored at the MR Awards dinner in New York City on Monday, July 18. For more information or to get tickets contact Michelle Brown.